Effective Date: November 18, 2025

Last Updated: November 18, 2025

This Privacy Policy describes how Emmy ("we", "us", or "our") collects, uses, shares, and protects personal information from users of our website heyemmy.com (the “Site”).

1. Information We Collect

We collect information you provide directly, such as name, email address, location (e.g., zip code), and any other information submitted via forms, surveys, or email communication. We may also collect information automatically, including IP address, device type, browser type, and browsing behavior via cookies or similar technologies.

If you opt into receiving SMS/text messages from us, we collect your mobile phone number and related messaging metadata (such as message delivery status, timestamps, and your responses).

2. How We Use Your Information

We use your information to respond to inquiries, send communications, manage community programs, improve our Site and services, and analyze usage in aggregate form. 

SMS/Text Messaging: If you choose to opt into our SMS/text-message program, we will use your mobile phone number to send you recurring text messages, including service updates, feature information, reminders, and promotional messages (only if you have consented to receive promotional texts).

3. Use of AI and Third-Party Services

We may utilize third-party artificial intelligence platforms (e.g., OpenAI, Google) to process user input and provide assistance or suggestions. These inputs may be transmitted securely to these providers. We do not permit these providers to use your information to train models or store personal data beyond what is necessary to provide the service.

4. How We Share Your Information

We do not sell personal information. Information may be shared with service providers, legal authorities (as required by law), or partners with your explicit consent. For users who participate in our SMS Program, we may share your mobile number and related messaging data with third-party service providers solely for the purpose of sending and managing text messages on our behalf.

5. Your Choices

You may opt out of marketing communications, adjust browser settings to limit data collection, or request access, correction, or deletion of your personal data by contacting us.

5a. SMS/Text Message Program

By providing your mobile phone number and opting into our SMS/text-message program (“SMS Program”), you consent to receive recurring automated or personalized text messages from Emmy. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After you opt out, we may send a confirmation message and then cease further SMS communications unless you re-opt in.

You may reply HELP for assistance or contact us at hello@heyemmy.com

Mobile carriers are not liable for delayed or undelivered messages.

We do not share your opt-in status, phone number, or SMS data with third parties for their marketing purposes.

6. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal data from children under 13 years of age.

7. Data Security

We implement reasonable measures to safeguard your information, but no system is completely secure.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Any material changes will be posted with a revised “Last Updated” date.

9. Contact Us

If you have questions regarding this policy, contact us at: [hello@heyemmy.com]

10. California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Emmy is not currently subject to the CCPA but supports its principles. You may contact us to exercise your data rights.

This policy does not constitute a contractual obligation but serves as a notice of data practices in accordance with applicable laws.